Cancellation and refund policy
Last updated : September 10, 2026
Starter version for guidance only. This text must be reviewed by legal counsel before the site goes live.
This policy applies to registrations for Miraizen Inc. courses. The timeframes and amounts below are examples and must be confirmed.
Cancellation by the participant
Cancellation received at least 10 business days before the course start date: full refund. [To be confirmed.]
Cancellation received between 3 and 10 business days before the start: credit toward a later session, or a refund less an administration fee. [To be confirmed.]
Cancellation received less than 3 business days before the start, or no-show without notice: no refund. [To be confirmed.]
Rescheduling and transfer
You may transfer your registration to another session or to another person in your organization, at no charge, up to 3 business days before the start. [To be confirmed.]
Cancellation by Miraizen
If Miraizen cancels a session, you may choose between rescheduling at no charge and a full refund. Miraizen is not responsible for other costs you may have incurred (travel, accommodation, time).
Material and exam
If the official course material or certification exam access has already been provided, its value may be deducted from the refund. [To be confirmed.]
Refund terms
Refunds are issued to the original payment method within a reasonable time after the request is accepted. [Specific timeframe to be confirmed.]
How to make a request
Any cancellation, rescheduling or refund request must be sent by email to mazene.hachani@miraizen.org.